COMPANY INFORMATION


PHONE
To speak to a live operator, please call 773.244.9275 Monday through Thursday from 9:00am - 3:00 pm CST.

Like most people, we hate voice mail. If it is after our normal business hours, please contact us via email.

WEBSITE
You can go directly to our wholesale site and place an order.
Site changes monthly with new products!

FAX
24 hours a day, 7 days a week: 773.244.9278

EMAIL
office@smartalexinc.com

MAIL
Smart Alex, Inc.
1800 W. Grace St #322
Chicago, Illinois 60613-6086

MINIMUM
Minimum order is $100.00 wholesale.
Cards are available in half dozens or dozens.

FIRST ORDER
We accept MasterCard or Visa.

TERMS
N30 established with two valid trade references (must include fax and account numbers) and bank reference. Allow two weeks to process.

CREDIT CARD
Visa and Mastercard accepted on ship date - otherwise a 4% processing fee will be added. CC payment requires billing address and 3 digit V-Code located on the back of the card. No free freight on credit card orders.

LATE CHARGES
Accounts past due 30 days are subject to 1.5% monthly service charge.
Non-sufficient funds or returned checks will be assessed a $30.00 charge.
No consignment.

BACK ORDERS
No back orders.

SHIPPING
All packages are shipped via UPS Ground.
Please indicate if you would like Overnight, Second Day or Third Day shipping.
Collect shipping options available for customers who have accounts with UPS and/or FEDEX.
No free freight on air shipments and fixtures.

REPLACEMENTS & DAMAGES
Damages or defective cards can be returned for exact exchange.
Any returns must be authorized and accompanied by a copy of the packing slip. Claims must be within 3 days of receipt of products.

EXPORTS
Please specify your freight forwarding requirements with your order.
All orders are shipped freight collect. Proforma invoices will be provided upon request. Payment on international orders must be made in U.S. dollars only.
All export orders must be prepaid by credit card (Mastercard or Visa) or wire transfer until an open account as been established.

WIRE TRANSFER INFORMATION
Please call/email us for our bank account information.

PRICES
All prices subject to change without notice.

BEST SELLERS
Our Sales staff is happy to answer questions about our best selling greeting cards.

COPYRIGHTS
No part of this website or its contents may be reproduced without written permission.

All designs and products are protected by international and national copyright laws.
Policies and product offerings are subject to change without notice.
The publisher accepts no liability for omissions or errors.



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