Frequently Asked Questions

Smart Alex is committed to providing the best customer experience for all its customers. This FAQ page is here to answer any common questions. If you do not find an answer to your question, please contact us.



1. How can I request a Smart Alex catalog?

Click here to request a catalog.



2. What is the wholesale price on your cards?

Our cards are priced at $1.75 per individual card. Click here to see our full card price list.



3. Are your cards pre-priced?

Yes, all of our cards have the retail price marked on the back of the cards.



4. What is the minimum for a first time order?

The minimum for a first time order is $100.



5. What is the minimum per card that can be ordered?

Cards purchased wholesale may be ordered in increments of six cards (i.e. a half dozen or dozen cards).



6. What size are your cards and envelopes?

Our cards are 4.625 inches by 6.75 inches. Our envelopes are 5 inches by 7 inches (all of our envelopes are white).



7. What is the turn around time for shipping out orders?

Orders are usually shipped within 3-4 business days.



8. What shipping carrier do you use?

Our preferred carrier is UPS. We also ship FedEx to accommodate customers requests.



9. Which credit cards do you accept?

We accept Visa, MasterCard and Discover.



10. Do you sell spinner racks?

Smart Alex does NOT sell spinner racks. Instead, we refer our customers to Marvolus Manufacturing. Click here to order.



11. Do you offset the cost of spinner racks with the purchase of cards from Smart Alex?

When you purchase a spinner rack from Marvolus Manufacturing and greeting cards from Smart Alex, we will be happy to offset the cost of the spinner rack. For more information, please click here.
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